Wholesale
Interested in carrying our gummies?
Thank you for your interest in carrying Herbaland Gummies! From humble beginnings in Richmond, BC, Canada, to being in over 40 countries worldwide, we are looking forward to connecting with you.
About
What is Herbaland?
Established in 2009, Herbaland brings health and wellness to everyone by making it fun, nutritious, and earth friendly. As Canada’s largest nutritional gummy manufacturer, we continue to grow and proudly send our products to over 40 different countries.
Are you a Canadian Company?
Yes! We are a proudly born, raised, and operated in Canada. We manufacture and package all our products in Canada with local and imported ingredients.
Where are you located?
We have 4 Canadian facilities in Richmond, BC. We also have a sales office in San Diego.
We acknowledge with gratitude that this work takes place on the traditional territory of many Indigenous nations, including the ancestral and unceded homeland of the Hən̓q̓əmin̓əm̓ speaking peoples (Richmond); and the Luiseno, Cahuilla, Cupeno, Kumeyaay, and Northern Diegueño peoples as the traditional land caretakers of Kumeyaay (San Diego).
How do I contact you?
Send us a note at wholesale@herbaland.ca and a member of our team will get back to you shortly!
Ordering
How do I apply for a Wholesale account?
Please use our wholesale application on here. A sales rep will be in contact with you shortly, and will provide more details on our platform, products, and ordering process.
How do I place an order?
For online wholesale customers, please log into your account, select the items you would like to add to your cart, and head to checkout. The wholesale discount and shipping will be applied and calculated upon checkout. Once you’ve processed your order payment, you will receive an email confirmation.
For direct retail and bulk customers, please email wholesale@herbaland.ca.
What is wholesale pricing, and am I eligible?
For more information on our wholesale pricing, please contact us at wholesale@herbaland.ca, or reach out to your account manager.
What is your minimum order quantity?
For online wholesale customers, the order minimum is $250, plus shipping fees and $500 order qualifies for free shipping. This can be met by adding any quantity of products.
For bulk customers, the order minimum is $500, with free shipping.
Do you offer free shipping?
For online wholesale customers, $500 order qualifies for free shipping. This can be met by adding any quantity of products.
For bulk customers, the order minimum is $500, with free shipping.
What if the product that I want is out of stock?
We do not take backorders or orders for sold out items. We restock most of our items when they run out of stock so keep checking back or email wholesale@herbaland.ca for more information on the status of a particular product.
How do I change or cancel my order?
If you need to change or cancel your order, please contact us at wholesale@herbaland.ca immediately. We are not able to cancel an order after 24 hours or if it has already been shipped.
Can I add to my order?
If you need to change or cancel your order, please contact us at wholesale@herbaland.ca immediately. We are not able to cancel an order after 24 hours or if it has already been shipped.
Shipping & Handling
Why might it take longer for my order to be prepared and shipped?
Our products are manufactured and packaged with care in our Richmond, BC manufacturing facilities where we carefully maintain safety measures for our team, community, and partners.
Can I expedite my order?
Currently, we are not offering expedited shipping services through our courier partners.
When will my order ship?
Orders will ship within 5 business days of the confirmation date. Please email wholesale@herbaland.ca for more information on transit timelines once an order is shipped.
Do you offer free shipping?
For online wholesale customers, $500 order qualifies for free shipping. This can be met by adding any quantity of products.
For zero-waste bulk customers, the order minimum is $500, with free shipping.
Can I return my order?
No, wholesale orders are not eligible for returns currently. Please contact wholesale@herbaland.ca for more information.
Where can I view and print my invoices?
For invoice and accounting inquiries, please contact wholesale@herbaland.ca.
Bulk Program
How does bulk ordering work?
In 2019, Herbaland started a sustainable bulk program to sell our gummies package free to refilleries to reduce our environmental impact. We ship our gummies in recyclable packaging or reusable jars while adhering to strict food and safety measures.
How do I sign up for the Bulk Program?
Please use our wholesale application here. A sales rep will be in contact with you shortly, and will provide more details on our platform, products, and ordering process.
How do I place an order?
For bulk customers, please send your order form to wholesale@herbaland.ca. We are working on transitioning bulk ordering to online – stay tuned for more updates!
What is your minimum order quantity?
For bulk customers, the order minimum is $500, with free shipping.
Do you offer free shipping?
For bulk customers, the order minimum is $500, with free shipping.
What if the product that I want is out of stock?
We do not take backorders or orders for sold out items. We restock most of our items when they run out of stock so keep checking back or email wholesale@herbaland.ca for more information on the status of a particular product.
How do I change or cancel my order?
If you need to change or cancel your order, please contact us immediately at wholesale@herbaland.ca. Orders can only be changed within 24 hours. We are not able to cancel an order after it has already been shipped. Please see return policy for details.
Can I add to my order?
If you need to change or cancel your order, please contact us immediately at wholesale@herbaland.ca within 24 hours. We are not able to cancel an order after 24 hours or if it has already been shipped. Please see return policy for details.
When will my order ship or be ready for pick-up?
Once your order is confirmed, orders will ship or be ready for curbside pick-up within 5 business days. Please wholesale@herbaland.ca for more information on shipping timelines.
How do I arrange curbside pick-up at your warehouse once my order is ready for pick-up?
Please email wholesale@herbaland.ca to confirm your pick-up time and date. Upon arrival, please call (604) 284-5050 for curbside pick-up.
Where can I pick up my order?
At our warehouse at 12340 Horseshoe Way, Richmond, BC, V7A 4Z1.
How can I order additional zero-waste bulk labels?
Please email wholesale@herbaland.ca with the requested list of labels.
Product
For questions about our gummies, please check our FAQ under our gummies and new formula.
How do I get samples of your products?
For more information on samples, please reach out to wholesale@herbaland.ca.
What are your top 5 best sellers?
1. Vitamin D3 & B12
2. Multivitamin Kids
3. Multivitamin Adults
4. Sweet Dreams
5. Glowing Beauty
General
Will you sponsor our event or contest?
We are always looking for ways to support and connect with the sustainability and wellness community. Please email all inquiries to wholesale@herbaland.ca specifying dates, contact information, and the products/donation requested.
Other questions? Feedback? Suggestions?
Send us a note at wholesale@herbaland.ca!